Question 1

Do I need to provide cleaning supplies or equipment?

Accepted Answer

No. Sparkle & Shine provides all professional cleaning supplies and equipment. If you prefer eco-friendly or green cleaning products, just let them know.

Question 2

How much does house cleaning cost?

Accepted Answer

Pricing depends on the size of your home, the type of service, and cleaning frequency. Free custom quotes are provided so you know the price upfront with no surprises.

Question 3

What if I need to cancel or reschedule my cleaning?

Accepted Answer

At least 48 hours' notice is requested to avoid fees. Emergencies and illnesses are reviewed case-by-case, and rescheduling within the same week does not incur a charge.

Question 4

What happens if I'm not satisfied with the cleaning?

Accepted Answer

Contact the company within 24 hours and they will arrange a solution — a 100% satisfaction guarantee backs every visit.

Question 5

How do I pay for cleaning services?

Accepted Answer

Payment is processed using the credit card on file the day after your cleaning. Visa and MasterCard are accepted, and regular clients may leave a check for the team.

Question 6

Do you accommodate pets?

Accepted Answer

Yes, they are a pet-friendly company. They ask that you share details about your pet so the team can work safely and efficiently.

Sparkle & Shine Cleaning Services, LLC

Cleaning and Organizing in San Antonio, Texas

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