Question 1

Do you charge extra for overtime or weekend work?

Accepted Answer

No. Corporate Cleaning Services does not charge extra for overtime or weekend work, and services can be provided year-round, seven days a week.

Question 2

Can I reach someone after hours?

Accepted Answer

Yes. Operational staff, foremen and supervisors are available 24/7 via their mobile phones, and all carry iPhones or Androids so they can be reached by phone or email.

Question 3

Do you use independent contractors?

Accepted Answer

No. The company only employs full-time, professional window washers who are all members of Service Employees International Union (SEIU) Local #1.

Question 4

What training do your window washers have?

Accepted Answer

Every employee has received 4-hour fall protection training, crew leaders have 10-hour OSHA training, and all supervisors and management have 30-hour OSHA training. The company also runs its own training facility and safety program.

Question 5

How do you handle window screens?

Accepted Answer

Screen handling is included with the wash as long as screens are maneuverable from the exterior. If screens must be removed from the inside, you'll be notified to avoid damage; screen removal and cleaning is available at additional cost.

Question 6

How do you confirm quality after a job?

Accepted Answer

Follow-up surveys are sent automatically after each job, and at job completion the company's President contacts the Property Manager to ensure satisfaction.

Corporate Cleaning Services, Inc.

Cleaning and Organizing in Chicago, Illinois

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