Question 1

Do you bring your own cleaning supplies?

Accepted Answer

Yes. Our Jacksonville maids provide all of our own products and cleaning supplies, so there's no need for you to stock up or worry about us using your personal inventory.

Question 2

Do I need an in-home estimate?

Accepted Answer

No. Our home cleanings are flat rate — just tell us the number of bedrooms and bathrooms, add any extras, and book.

Question 3

What is your satisfaction guarantee?

Accepted Answer

We offer a 200% Satisfaction Guarantee. If you're not happy, contact us within 24 hours and we'll come back and fix it free; if you're still not happy, we'll refund you completely.

Question 4

Is there anything you won't clean?

Accepted Answer

We don't clean light bulbs and lighting fixtures, garages and patios, or outside windows, as these require special equipment or pose a liability.

Question 5

Can I change or cancel my appointment?

Accepted Answer

Yes. Through our online booking system you're in control — change appointment times, add new services or cancel anytime.

Question 6

Do you offer discounts for recurring service?

Accepted Answer

Yes — 20% off weekly cleanings, 15% off every two weeks, and 10% off every four weeks.

Question 7

How quickly will you respond if I contact you?

Accepted Answer

You can reach us by phone or email anytime and you will receive a response within 15 minutes.

Maid In Jax

Cleaning and Organizing in Ponte Vedra, Florida

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